Terms & Conditions

 
TERMS & CONDITIONS
Please note that these do not affect your statutory rights as a consumer.
To order goods through this website you must be at least 18 years of age.


PAYMENT
All prices are in £ sterling. Payment can be made by any major credit/debit card via our credit card service, or post a cheque.
All credit/debit card holders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

ORDER CANCELLATION (Video Tapes and Video CDs Only)
You have the right to cancel your order at any time before we despatch, your material, free of charge.

You have the right to cancel your order within 7 working days after receiving your products without giving a reason providing the video material is returned to us unopened. The 7 working day cancellation period begins the day after receipt of the goods. You will however have to pay the cost of returning the goods to us.

If you have decided to cancel your order, or wish to return your video material to Linedance Lessons. We will refund your credit card within 30 days of cancellation.

This section has been introduced to incorporate the new European Directive on distance selling which is incorporated into UK law by The Consumer Protection (Distance Selling) Regulations 2000.

Further information on this can be found on the Department of Trade and Industry website at
http://www.dti.gov.uk/cacp/ca/bisguide.htm

ORDER CANCELLATION (Linedance Lesson Codes Only)
You have the right to cancel your order within 7 working days after your code was sent to you by email or webpage without giving a reason, providing the code has not been used to access a Linedance Lesson video page. The 7 working day cancellation period begins the day after we send you the code.

If you have decided to cancel your order. We will disable your code and then refund your credit card within 30 days of cancellation.

This section has been introduced to incorporate the new European Directive on distance selling which is incorporated into UK law by The Consumer Protection (Distance Selling) Regulations 2000.

Further information on this can be found on the Department of Trade and Industry website at
http://www.dti.gov.uk/cacp/ca/bisguide.htm
 

ORDER CANCELLATION (Goods other than Video Tapes,  Video CDs and Linedance Lesson Codes)
You have the right to cancel your order at any time before a confirmed delivery date free of charge.

You have the right to cancel your order within 7 working days after receiving your products without giving a reason providing the goods are in the same condition as you received them. The 7 working day cancellation period begins the day after receipt of those goods. You would however have to pay the cost of returning the goods to us.

If you have decided to cancel your order or wish to return your products to Linedance Lessons. We will refund your credit card within 30 days of cancellation.

This section has been introduced to incorporate the new European Directive on distance selling which is incorporated into UK law by The Consumer Protection (Distance Selling) Regulations 2000.

Further information on this can be found on the Department of Trade and Industry website at
http://www.dti.gov.uk/cacp/ca/bisguide.htm

COMPLAINTES
If you are unhappy with our service or product, in the first instance you should e-mail, telephone or write to us. Contact details are provided on out "Contact Us" web page. We will endeavour  to respond to all complaint within five day.

SECURITY
Linedance Lessons does not rely on our own server for security. We use the services of Netbanx Ltd to perform our credit card validation for us. There is no possibility of your credit card details being obtained from us as we never receive or keep this information on our sever.

DATA PROTECTION ACT
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Conduct.
 

bulletWe will not e-mail you in the future unless it is directly related to your use of our videos, or a reply.
bulletWe will not pass your e-mail address to any third party.

The information we will collect about you includes your:

bulletname
bulletemail address
bulletThe code number issued

We do not have access to your

bulletcredit/debit card details, this service is provided for us by www.netbanx.com
bulletAddress, unless you provide it so we can send you something.
bulletPhone Number, unless you provide it so we can call you.

www.linedancelessons.com & www.lindancelesson.co.uk
is operated by Gordon Shering, and Louise Woodcock
66 Oliver Street,
Ampthill,
Bedford,
Beds
MK45 2QL.
 

Tel & email as on our "Contact Us" page

Normal hours Mon - Fri 10am to 4pm (GMT)
Please note an answer machine may be in use, please leave
a message.

Calls to this number are charged at normal telephone call rates.

Please note that we practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice.

 

 

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